Legal
SMS Terms & Conditions
Effective Date: May 22, 2026
1. Who We Are
Lamplight Services Northwest LLC ("Lamplight," "we," "us," or "our") is a medical billing and practice management company located in Spokane, Washington. Our phone number for SMS communications is (509) 957-2359.
2. Types of Messages You May Receive
By opting into SMS from a web form or other medium, you may receive text messages related to:
- Billing inquiries and account status updates
- Insurance verification and benefits information
- Intake coordination and patient portal access
- Appointment-related communications
- Responses to questions or requests you have submitted
- General business communications related to services we provide
3. Message Frequency
Message frequency varies depending on the nature of your inquiry or the services being provided. We do not send automated marketing messages.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Lamplight is not responsible for any charges assessed by your carrier.
5. How to Opt Out
You may opt out of SMS communications from Lamplight at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-initiate contact or opt back in.
6. How to Get Help
Reply HELP to any message for assistance, or contact us directly:
- Email: info@lamplightnw.com
- Website: lamplightnw.com
7. Privacy
Your phone number and SMS consent will not be shared with third parties for marketing purposes. SMS consent is not shared with third parties. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
8. Supported Carriers
SMS service is available on most major U.S. carriers. Carrier support may vary. Lamplight is not liable for delayed or undelivered messages.
9. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The effective date at the top of this page reflects the most recent revision.
10. Contact Us
- Email: info@lamplightnw.com
- Website: lamplightnw.com